Privacy Policy for Pentaics Design Studio

Effective Date: January 1st, 2025

At Pentaics Design Studio (“we,” “our,” or “us”), located in Jaipur, Rajasthan, India, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, purchase our products, or interact with our services worldwide (the “Services”). By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use our Services:

a. Personal Information

When you sign up, make a purchase, or interact with our website, we may collect:

• Account Information: Name, email address, phone number, password, and payment details (if applicable).

• Contact Information: Information you provide through customer support, forms, or direct communications.

b. Content Information

• Uploaded Content: Files, media, or details you share with us for design, marketing, or service-related projects.

• User-Generated Information: Feedback, comments, reviews, or other communications.

c. Usage Data

We automatically collect data regarding your use of our website through cookies and tracking technologies, such as:

• Technical Data: IP address, browser type, device type, operating system, and other identifiers.

• Activity Data: Information about your interaction with our site (pages visited, services used, etc.).

d. Payment Information

When you make a purchase, we collect payment details (credit/debit card numbers, billing address, etc.). Payments are securely processed through third-party payment processors; we do not store your full payment details.

2. How We Use Your Information

We use your information to:

• Provide, deliver, and improve our products and services

• Manage and personalize your account and customer experience

• Process payments and fulfill orders

• Communicate about updates, offers, and important notices

• Monitor, secure, and enhance website performance

• Ensure compliance with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:

• Service Providers: Payment processors, hosting providers, analytics platforms, marketing tools, and customer support providers.

• Legal Compliance: To comply with applicable laws, court orders, or government requests.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal information. However, no method of data transmission or storage is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience.

Types of Cookies:

• Essential Cookies: Required for core functionality

• Performance Cookies: Analyze site usage and improve performance

• Functional Cookies: Remember your preferences and settings

You can disable cookies in your browser, but some features may not function properly.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Restrict or object to data processing

• Opt out of marketing communications

• Request portability of your data

To exercise your rights, contact us at pentaicsdesignstudio@gmail.com.

7. Data Retention

We retain personal information only as long as necessary:

• Orders & Transactions: Up to 7 years (for tax/legal compliance)

• Support Communications: Up to 2 years

• Marketing Data: Until you unsubscribe or withdraw consent

8. International Data Transfers

As we serve customers worldwide, your data may be transferred to and processed in countries outside your location. We ensure appropriate safeguards (e.g., GDPR compliance mechanisms) when transferring data internationally.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors. If we learn that we have collected data from a child, we will delete it immediately.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” For significant changes, we will notify you via email or a website notice.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Email: pentaicsdesignstudio@gmail.com
Phone: +91 9602667505
Website: https://pentaics.com
Address: Jaipur, Rajasthan, India